Many of you have shared concerns about handling the recent tariffs and their impact on your client relationships. You’re definitely not alone—this issue is causing anxiety throughout the interior design industry. But there’s good news: addressing it proactively can turn this challenge into an opportunity to demonstrate professionalism and strengthen client trust.
The Power of Proactive Communication
The key to managing tariff-related stress lies in clear, proactive communication. Instead of waiting for clients to react negatively to unexpected costs or project delays, take control of the conversation early. Doing so establishes yourself as an informed professional who puts your client’s needs first.
Use This Client Letter Template
To help you get started, I’ve created a customizable client letter template that explains tariffs clearly, outlines potential impacts on costs and timelines and sets client expectations upfront. Feel free to adapt this template to match your unique business style and client relationships.
Why Transparent Communication Matters
Discussing pass-through costs openly benefits you and your clients by:
Positioning you as a knowledgeable, professional partner
Preventing awkward conversations about surprise charges
Giving clients clear choices and control before issues arise
Protecting your profit margins and maintaining strong relationships
This conversation isn’t about politics—it’s about managing expectations effectively and safeguarding your business.
Facing Tariffs Head-On
Designers who tackle this issue directly will be in a much stronger position than those who simply hope it resolves itself. It’s essential to address potential concerns immediately and transparently.
Do you know a fellow designer who could use this template? Please share this post with them! Let me know in the comments if you’d like more practical templates and resources to support your business communications.
DISCLAIMER:This post and the sample letter are for informational purposes only and do not constitute legal advice. Every business situation is unique. Please consult with a qualified attorney regarding your specific circumstances before implementing any contract language or client communications.
Wendy Estela
Partner
P: 860-812-1758
E: [email protected]
45 Hartford Turnpike, Vernon, CT 06066 | P.O. Box 3811