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Emotional, Client Relationships

Managing the Emotional Landscape of Designer-Client Relationships

Client Communication and Boundaries, BlogPost /

Interior design is as much about managing relationships as it is about executing sophisticated design vision. After years of representing interior designers in their business dealings, I’ve observed patterns in how these creative professional relationships unfold, particularly how they end. Today, I want to address the most challenging aspect of your business: navigating the emotional […]

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TariffTalk

Tariff Talk: The Client Conversation You Need to Have

Pricing and Profitability, BlogPost /

Many of you have shared concerns about having the tariff talk with your client. You’re definitely not alone. This issue is causing anxiety throughout the interior design industry. But there’s good news: addressing it proactively can turn this challenge into an opportunity to demonstrate professionalism and strengthen client trust. The Power of Proactive Client Conversation

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install day kit, Interior Designers

Install Day Kit: Essentials for Every Interior Designer

Operations and Project Management, BlogPost /

There’s nothing quite like install day—the excitement, the chaos, the transformation. But any seasoned designer will tell you that a smooth install doesn’t happen by accident. It’s all about being prepared. We asked the IDC community: What’s in your Install Day Kit? And wow, did you deliver! We’ve compiled your favorite must-haves, personal tricks, and

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Wendy Estela, Transparency, Design Contracts

“The New Transparency”  in Design Contracts

Client Communication and Boundaries, BlogPost /

As a lawyer for the design industry, I have drafted hundreds of design contracts and have been involved in countless designer vs. client disputes, always resulting from the unplanned end of a contract relationship. My experience has led me to believe strongly that the industry must shift toward what I call “The New Transparency” –

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How to Set Client Expectations for Lead Times in Interior Design

Operations and Project Management, BlogPost, Client Communication and Boundaries /

Interior design projects often involve long procurement timelines, and when clients aren’t prepared, delays can quickly lead to frustration. Whether it’s a custom dining table stuck in production or delayed materials for a renovation, clear communication about lead times and managing Client Expectations is essential for a smooth project. So, how do you set realistic

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