Interior designers share how they bill for client texts, enforce email-first policies, and protect billable hours with clear communication rules.
Charging for Client Client Texts: When Does Communication Become Billable? Read More »
Jameelah Watkins-Mallett of Lauren Wesley Designs and The CASE Collective joins To-The-Trade to talk about trust between designers.
How working interior designers document client decisions and handle pushback: recap emails, signed elevations, and project portals that prevent disputes.
Client Approval Documentation: Protecting Your Design Firm From Disputes Read More »
How interior designers use DISC, Myers-Briggs, and client archetypes to adapt communication, reduce revisions, and protect project profitability.
Understanding Client Personality Types: A Better Approach to Design Communication Read More »
Interior designers share how they document communication hours and after-hours policies, and whether the contract or welcome packet is the right place to do it.
Interior Design Client Boundaries: Contract Language vs. Welcome Packet Guidance Read More »
Interior designers share their client check-in cadence, from weekly Friday emails to daily portal updates, including what to say when there’s nothing to report.
Client Check-In in Interior Design: How Often Is Too Often? Read More »
Designers share what causes follow-up gaps between consult and contract and the specific process changes that actually fix it.
Architect and designer Kimberly Kerl of Kerl Design breaks down her client intake process, phase-based billing, and the renovate-vs.-move conversation. Plus: outdoor living trends, the health and wellness wave, smart home tech, and her honest read on the current market slowdown.
A custom sofa arrives, the client has regrets, and you followed every protocol. Here is how interior designers hold the line without losing the relationship.
When the Custom Sofa Arrives and the Client Wants Out: What Interior Designers Should Do Read More »
Client has buyer’s remorse on a custom sofa after sign-off. The IDC community explains your financial responsibility and what to offer instead.
Client Buyer’s Remorse After Sign-Off: Do You Owe Them Money? Read More »
