Client has buyer’s remorse on a custom sofa after sign-off. The IDC community explains your financial responsibility and what to offer instead.
Client Buyer’s Remorse After Sign-Off: Do You Owe Them Money? Read More »
Tracee Murphy, The Design Biz Therapist and founder of The Designer Launch, brings 26 years of luxury residential design to a conversation about emotional intelligence as a business strategy. Topics include client personality profiling, trust-building, weekly communication templates, burnout prevention, and how EQ doubled her firm’s profits over five years.
To-The-Trade S3E14 Emotional Intelligence Is a Profit Strategy with Tracee Murphy Read More »
Dreading a client breakup? Interior designers share exactly how they exit difficult client relationships professionally — and handle reviews if they happen.
How to Fire an Interior Design Client (Without Getting a Bad Review) Read More »
An architect wants you to change how you describe a shared project on your website. How do experienced designers handle credit, collaboration, and the territorial architect?
A vendor sent the wrong item and it wasn’t your fault. How do interior designers decide how much to tell clients, and how do they protect their margins and reputation?
Transparency vs Protection: Handling Vendor Mistakes in Interior Design Read More »
More designers are reporting clients going silent after proposals or signing contracts. Here’s why it’s happening, and what to do about it.
Are Interior Design Clients Ghosting More? What’s Happening and What to Do About It Read More »
Vendor delays are inevitable in interior design. How you communicate them determines whether clients stay confident or start to spiral. Here’s the system experienced designers use to handle shipping and lead time delays without losing client trust.
Vendor Delays in Interior Design: How to Communicate Clearly and Professionally Read More »
Know what to cover on an initial design inquiry call and what to save for the paid consult. A practical framework for qualifying clients and protecting your time.
What to Say on an Initial Design Inquiry Call (and What to Save for Later) Read More »
Unsure how to handle liability insurance in your design contract? Get the clause language, sharing rules, and client scripts to protect your firm without overcomplicating it.
Interior Design Contracts and Insurance: What to Include and Protect Read More »
Designers share how the political climate is affecting client confidence, budgets, and values alignment — plus practical scripts and moves to protect your business.
How Today’s Political Climate Is Impacting Interior Design Clients and Projects Read More »
